Clients

Introduction

In the Skyone Autosky product, each client represents a company linked to a single environment.

An environment can contain multiple companies, and the same company may have multiple departments registered as clients.

This structure allows different applications and access privileges to be separated within the same framework, providing greater flexibility and security in management.

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Benefits

• Separation of access by company or department.

• Greater control over sessions, users, and permissions.

• Flexibility to customize settings per client.

• Easier maintenance and security management.

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Purpose and Target Audience

Client management is intended for administrators and operators responsible for:

• Configuring companies and departments in Autosky.

• Managing users, sessions, and applications for each client.

• Monitoring access, status, and logs.

• Ensuring security and a personalized experience for each organization.

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How to Navigate This Documentation

Edit and Clone – How to duplicate existing clients and edit their main settings. Users – Management of users linked to the client: registration, editing, import, and security. Applications – Configuration of standard and web applications available to client users. Sessions – Monitoring active sessions, access history, and session termination. Manage Access Restrictions – Definition of access rules by IP, schedule, and other security policies. Maintenance – Scheduling, notifications, and maintenance history specific to the client.

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Important Terms (Glossary)

Client: Represents a company or department within the environment. Environment: The structure where clients are linked (e.g., production, staging). Active Sessions: Connections currently in use by a client’s users. Flags: Configuration options that customize client behavior (e.g., multiple session blocking, DUO authentication). General Actions: Button that allows adding new clients. Client Summary: Overview with the client’s main data. Logs: Record of events and actions performed within the client.

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In the following sections, you will see in detail how to use each feature of the Clients area, from initial setup to advanced management options.