# Types of User Permissions

A user can have one or more permissions, and currently the available permission types are:

| Permission               | What this permission grants access to                                                                                                                                                                                                                                                                |
| ------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Administrator            | <p>Access to all pages and resources of the platform. This permission encompasses</p><p>all other permissions.</p>                                                                                                                                                                                   |
| Autosky Management       | Allows access to the Autosky environment within the platform.                                                                                                                                                                                                                                        |
| Cloud Connect Management | Allows access to Cloud Connect within the platform.                                                                                                                                                                                                                                                  |
| Commercial Management    | Allows only the contracting of products and services.                                                                                                                                                                                                                                                |
| Company Management       | Allows viewing and editing of company registration information.                                                                                                                                                                                                                                      |
| Environment Management   | Allows access to the page with data of contracted Environments.                                                                                                                                                                                                                                      |
| Backup Management        | Allows viewing of recurring backups and requesting restoration                                                                                                                                                                                                                                       |
| Ticket Management        | <p>Allows management of all tickets created by the company (creation, editing, and</p><p>closure).</p>                                                                                                                                                                                               |
| Billing Management       | Allows full access to the Billing area, including viewing paid and pending amounts and performing all available actions.                                                                                                                                                                             |
| Server Management        | Allows access to the Servers page, monitoring real-time server monitoring, querying credentials, requesting backup and restoration, connecting via RDP, and servers.                                                                                                                                 |
| User Management          | Allows user and invitation management.                                                                                                                                                                                                                                                               |
| Ticket Users             | Allows access only to tickets created by the user on the Tickets page.                                                                                                                                                                                                                               |
| Restricted Ticket Users  | Allows only viewing of tickets, without interaction with them.                                                                                                                                                                                                                                       |
| Billing Users            | Allows only the viewing of information in the Billing area, without authorization to perform actions.                                                                                                                                                                                                |
| Server Analyst           | Allows access to the Servers page, monitoring data, reports, and logs, as well as actions related to backups, monitoring, and port releases. Has restricted access to credentials, without permission to view passwords or keys, and cannot edit server information or create or delete credentials. |


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