# How to set up WhatsApp in Skyone Studio

To configure WhatsApp Business, you will need to work simultaneously in two platforms: [**Skyone Studio**](https://studio.skyone.cloud/) and [**Meta for Developers**](https://developers.facebook.com/appshttps://developers.facebook.com/apps).

Steps:

1. [**\[ Step 01 \]** Create an app in Meta for Developers](#step-1-create-an-app-in-meta-for-developers)
2. [**\[  Step 02 \]** Generate the Access Token](#step-2-generate-the-access-token)
3. [**\[  Step 03 \]** Use the WhatsApp Data in Skyone Studio](#step-3-use-the-whatsapp-data-in-skyone-studio)
4. [**\[  Step 04 \]** Finalize the configuration in Meta for Developers](#step-4-finalize-the-configuration-in-meta-for-developers)

***

#### <mark style="color:blue;">Step 1: Create an app in Meta for Developers</mark>

1. Go to [**Meta for Developers**](https://studio.skyone.cloud/login) and click "**Create App"**.

<figure><img src="/files/Ml2S9YC2NPLTB6JKrJBN" alt=""><figcaption></figcaption></figure>

2. In the **App Name** field, enter a name for your application and click **Next".**

<figure><img src="/files/8IIqw64JoVBwiu8gxUEJ" alt=""><figcaption></figcaption></figure>

3. Under **Use Case**, select **Other** and click "**Next"**.

<figure><img src="/files/fbOjDlDWnbnV7a788dlU" alt=""><figcaption></figcaption></figure>

4. In the **Business Type** step, select **Business** and click "**Next"**.

<figure><img src="/files/87MOF1xIb90tkQUzq2rK" alt=""><figcaption></figcaption></figure>

5. Select the desired business portfolio and click "**Create App"**.

<figure><img src="/files/RAFE2YeTop1HcaBEHNoz" alt=""><figcaption></figcaption></figure>

#### <mark style="color:blue;">Step 2: Generate the Access Token</mark>

There are two configuration modes:

* **Development Mode**: Ideal for validation and testing.
* **Live Mode**: For production use.

1. In the left-hand menu, go to **WhatsApp** and click "**Set up"**.

<figure><img src="/files/OSMUUHpk1sLI8lK9KfXn" alt=""><figcaption></figcaption></figure>

2. On the configuration screen, click "**API Setup"**.
3. Click "**Continue"**.

<figure><img src="/files/DLmPM2iA3v49NX60xDLY" alt=""><figcaption></figcaption></figure>

4. Select "**Generate access token"**.

* Choose the WhatsApp account provided by Meta for testing.
* Click "**Continue"**, then click "**Save"**

<figure><img src="/files/xLofFUjHwj1Tgh86zD6B" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Important: The token generated in development mode is valid for only 1 hour.
{% endhint %}

5. After creating the token, click "**Got it** to complete this step.

#### <mark style="color:blue;">Step 3: Use the WhatsApp Data in Skyone Studio</mark>

1. Access **Skyone Studio**.

2. In the **Integrations** menu, click "**Publish"**, located on the right side of the screen.

3. Select "**WhatsApp"**.

4. Fill in the fields with the information obtained from Meta for Developers:

* **Agent Flow**: Select a flow previously created in **Skyone Studio**.
* **Name**: Enter a name for this publication.
* **Number ID**: You can find this in Step 2, in the URL shown at the beginning of the code.\
  Example: In the URL <https://graph.facebook.com/v22.0/123456789/messages>, the ID is **123456789**.
* **Number**: Use the configured number (for example, the test number).
* **Token**: Enter the generated token.
* **API Secret**:
  * In the app menu, go to "**Settings"**.
  * Select "**Basic**.
  * Click "**Show** next to **App Secret** to reveal the value.

<figure><img src="/files/ma0rLZBF9gtGHdpcCEx3" alt=""><figcaption></figcaption></figure>

After filling in all the fields, click "**Save publication**". The platform will display the details of the established connection.

#### <mark style="color:blue;">Step 4: Finalize the configuration in Meta for Developers</mark>

1. In the Meta Developers menu, select **WhatsApp** and click "**Configuration"**.

<figure><img src="/files/VNWOnbSDHffCKBsOhjB3" alt=""><figcaption></figcaption></figure>

2. Fill in the following fields with the data from **Skyone Studio**:

* **Callback URL**: Paste the value from the Webhook field.
* **Verification Token**: Paste the value from the Verification Token field.

1. Under **Webhook fields**, ensure the **Messages** option is marked as "**Subscribed"**.
2. Click "**Verify and Save**.

That’s it! Your WhatsApp Business setup in **Skyone Studio** is now complete and ready to use.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.skyone.cloud/english/skyone-studio/how-to/how-to-set-up-whatsapp-in-skyone-studio.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.