# Cloud Connect
**Cloud Connect** is the simplest and most secure solution designed to connect your on-premises equipment to cloud servers on the Skyone platform. The tool represents an evolution in secure connectivity solutions available in the market, ensuring ease of use and efficient management.
### How Can Cloud Connect Help?
The solution was designed with several features focused on security, control, and ease of deployment:
* **Certificate-Based Secure Access:** The system eliminates the traditional use of usernames and passwords. Instead, it uses certificate-based access tied to each connection, actively preventing credential leaks.
* **Simplified Installation:** Installation can be easily performed by partners using an executable file.\
**Note:** The solution was developed to run exclusively in Windows environments (Windows 10, Windows 11, or Windows Server) and does not support or operate on Mac or Linux systems.
* **Real-Time Governance and Management:** Cloud Connect adds a robust governance and control layer to your VPN. Through a management panel, administrators have real-time visibility into connections and can instantly block or remove them with a single click, in a simple and secure way.
* **Detailed Visibility:** The platform provides detailed connection data (including Public IP and Private IP) and allows administrators to identify the specific device where the client was installed.
* **License Management:** It is possible to define the number of licenses allocated to each connection.
* **Skyone Quality and Support:** The tool benefits from Skyone’s robust security standards and quality, while also offering 24/7 support for connectivity issues, with ticket management handled directly through the Skyone Portal.
### How Does the Architecture Work?
The Cloud Connect architecture is straightforward: a **client (agent)** is installed on the customer’s device. This device then establishes a secure connection to the servers and databases hosted on Skyone.\
All communication and hosting infrastructure is protected under Skyone’s cybersecurity framework, which performs **24/7 monitoring**.
### Points of Attention (Troubleshooting)
If issues occur or the connection stops working, the documentation highlights the most common scenarios to check first:
* The connection may have been intentionally blocked by the administrator in the management panel.
* The destination server or the PFsense server may be inaccessible or experiencing instability.
* Attempted installation on incompatible operating systems, such as Mac or Linux.
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**Cloud Connect** is available exclusively for Windows operating systems.
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Access [**Cloud Connect Access**](/english/cloud-computer/cloud-connect/accessing-cloud-connect.md) to learn more about this feature.
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### Learn More
Schedule a Demo
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