# How to install Bitdefender security agents

### **Installation Prerequisites**

Before starting the installation of security agents, follow these steps:

#### **System requirements:**

* Ensure the endpoints meet the minimum requirements for Bitdefender Endpoint Protection.
* Update the operating system with the latest service pack, if applicable.
* Free up disk space if necessary.

#### **Uninstall existing security software:**

* Remove all other security or antivirus software from the endpoints. Running multiple security solutions simultaneously can cause serious system issues.

{% hint style="info" %}
Many incompatible programs are automatically detected and removed during installation.
{% endhint %}

#### **Administrative access and internet connection:**

* Use domain administrator credentials for remote installations on Active Directory networks.
* Ensure the endpoints are connected to the GravityZone appliance.

#### **Specific configuration for Windows, Linux, and macOS:**

* **Windows:** Enable "Administrative Share" and "Network Share".
* **Linux and macOS:** Enable SSH and configure username and password access.
* **MacOS:** Approve Bitdefender extensions after installation. To avoid user intervention, use an MDM (Mobile Device Management) tool for pre-approval.

### **Installation Steps**

After receiving the installer from **Skyone**, follow these instructions to install Bitdefender locally:

1. Run the installer to start the installation process.
2. Choose the installation language (feature only available for Windows operating systems).

   Select the operating mode:

* **Detection and Prevention:** Allows you to customize which modules to include, and activates the blocking and reporting functions.
* **EDR (Report Only):** Pre-defined configuration that activates only the reporting functions.

4. Select the modules required for your environment, such as Antimalware, Firewall, Device Control, etc.
5. Define the role of the endpoint: If the target machine has the **Relay** or **Cache Server** function for patch management, select the corresponding option.
6. If you are using a Security Server, configure the server's network and priority options, ensuring the best security performance.
7. Advanced options (optional):

* Set the custom installation folder if you want to change the default installation location.
* Set an uninstallation password to prevent unauthorized removal of the security agent.

8. After configuring all the options, finish the installation and wait for the process to complete.


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