Publishing Agent Flows

Publication Channel

In this section, you will learn how to publish workflows using the different available channels. We will guide you step by step for each type of publication.

Workflows Available in Skyone Studio

Currently, Skyone Studio offers two main types of workflows for interacting with the AI agent: Chats and Business Intelligence (BI).

1. Chats

In this mode, users can interact directly with the virtual agent, sending questions and receiving answers in real time. The available communication channels are:

• WhatsApp

• Private Chat (Skyone Studio internal interface)

• Slack

These channels allow quick conversations, ideal for answering questions, obtaining specific information, or performing simple interactions with the assistant.

2. Business Intelligence (BI)

Here, the agent is integrated with data analysis tools, allowing users to ask questions in natural language directly about the data and view answers through dashboards and interactive reports. Currently, Skyone Studio offers integration with:

• Power BI

This workflow is especially useful for making data analysis more accessible, allowing any user—even without advanced BI knowledge—to explore insights and clarify questions about available reports.

• Metabase

Metabase is an open-source tool for exploring, visualizing, and sharing data easily. Integrated with Skyone Studio, it uses Data Warehouse information for queries and analyses.

• New users: Access is enabled automatically.

• Existing users: Access must be requested from support.

---

Workflows in Development (Coming Soon)

We are working to expand interaction possibilities, including new channels and tools:

Chats

• Google Chat

• Microsoft Teams

These integrations will allow you to further extend the use of the virtual agent, connecting it to different corporate environments and analytical tools.