How to Configure Private Chat in Skyone Studio

Private Chat is a conversational automation tool inspired by chatbots, designed to execute agent workflows in a fully independent environment from Skyone Studio, with its own users and exclusive URLs.

It was created to meet specific needs where access to Skyone Studio is not possible, allowing users to test and interact with agent workflows quickly and conveniently.

  • New users: Can access Private Chat as soon as the workflow is published.

  • Existing users: Require an administrator to publish the workflow and share the URL or QR Code.

Benefits

  • Uses the same core elements for building an AI agent: agent workflows, interactive components (messages, buttons, etc.), and AI agents.

  • Flexible usage, allowing access via a generated URL, similar to a traditional chatbot.

  • Integrations with Slack and WhatsApp, as well as independent access through a browser or QR Code.

  • Ideal for workflow testing when Skyone Studio is not accessible.

  • Enables quick validation of interactions before final publication.

  • Supports demonstrations with stakeholders or external teams.

Key Terms (Glossary)

  • Agent Workflow: Sequence of actions and interactions that define the agent’s behavior.

  • Interactive Components: Elements such as messages, buttons, and input fields that enable user interaction.

  • AI Agent: An entity configured to execute an agent workflow based on interactions.

  • Private Chat: Isolated environment for testing and using agent workflows without relying on Skyone Studio.

Configuration Steps

Publishing a workflow in Private Chat is done in simple steps, involving the creation of the workflow, agent configuration, and defining the users who will have access. Each step ensures that the chat is functional, secure, and ready for use.

Steps:

How to Publish a Workflow in Private Chat

Follow the step-by-step instructions below to publish an agent workflow:

  1. Create the agent workflow.

  1. (Optional) Create a Skill

  2. (Optional) Create an agent and link the Skill

  3. Associate a model with the agent

  4. Click Publish

  1. Select the Private Chat option

  1. Choose the desired agent workflow

  1. Select the account where it will be published

  1. Manage the users and groups that will have access permissions

  1. Click Save

After Saving:

  • A QR Code and a URL will be generated

  • You can access the chat directly via browser or mobile

The interface will display all your publications and their associated agent workflows

Demonstration Video

To make the process easier to understand, watch the video below for a practical demonstration of all the steps covered in this documentation. The video shows each screen, click, and configuration required to complete the Private Chat integration in Skyone Studio.

FAQ – Private Chat Configuration

Can I use Private Chat without access to Skyone Studio?

Yes, as long as someone with permissions publishes the workflow and shares the URL or QR Code.

Do I need to create a Skill to use Private Chat?

No, creating a Skill is optional.

Can I control who accesses Private Chat?

Yes, it is possible to define authorized users and groups during publication.

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