Cloud Server Options

On the right side of each item, there is a "More Options" menu (three dots) with the following options:

Open Cloud Server

When selecting the option "Open Cloud Server", you can manage server information.

The displayed information includes:

• Status: Stopped or Running.

• Resource Name

• ID

• Public IP

• Private IP

• Disks

  • Operating System (OS)

  • Disk ID

  • Disk Name

  • Size

  • Status

  • More Options: You can request disk upgrade.

Turn On Cloud Server

Turning on a powered-off server is straightforward:

1. Click the three dots on the right side of the "Resource Information" table.

2. Select the "Start" option.

1. A confirmation window will appear.

Shut Down Cloud Server

Turning off a server is also simple:

1. Click the three dots on the right side of the "Resource Information" table.

2. Select the "Shut Down" option.

1. A confirmation window will appear.

Edit Cloud Server

To edit server information, click on “Edit” in the top right-hand corner. After making any changes, click on “Save”.

Backups

By clicking on the “Backups” option, you can keep track of recent backups.

The information displayed is:

• Type

• Disk Name

• Backup Policy

• Backup time: Backup duration

• Creation date

• Type: Automatic or Manual

• Status

• More backup options: You can request a restore.

Scheduled Backups

By selecting "Scheduled Backups", you can schedule and view upcoming backups (previously scheduled).

To schedule a backup:

1. Click "Schedule" in the top-right corner.

2. Select the start date and time.

1. Click "Schedule" to confirm the action. A confirmation window will appear.

Credentials

By selecting "Credentials", you can view your existing credentials.

The credential data varies depending on the server's operating system. Follow the details from the server's operating system type:

• Windows

• Linux

Windows

The following information is available for Windows servers:

• Status: Running or Stopped

• Public IP

• Credential Type

• Port

• Username

• Password

• PEM Key: Download the file to connect via RDP using the PEM key previously registered in the system.

• PPK Key: Download the file to connect via RDP using the PPK key previously registered in the system.

• Connect: To use this button, the Connector must be installed. Once installed, you can establish a connection using Remote Desktop Connection (Windows' native application).

• Web RDP (Beta): Allows Windows, Linux, or macOS machines to access a Windows environment directly through the browser via RDP. After clicking, a new tab will open within seconds, enabling remote access to a Windows server.

Additionally, clicking "Expand" at the top of the page allows you to enable file sharing, making it possible to upload and download files.

• More options: The three-dot menu lets you request credential modifications or removals.

Connector

Connect to the server using the connector available on the platform. Click "Download Connector" and follow the installation instructions after downloading. The connector is available for Windows and macOS.

Linux

The following information is available for Linux servers:

• Public IP

• Credential Type

• Port

• Username

• Password

• PEM Key: Download the file to connect via SSH using the PEM key previously registered in the system.

• PPK Key: Download the file to connect via SSH using the PPK key previously registered in the system.

• Web SSH (Beta): Connects to the machine via SSH. After clicking, a new terminal will open within seconds, enabling remote access to the server.

• More options: The three-dot menu lets you request credential modifications or removals.

Monitoring

By clicking on the “Monitoring” option, you can monitor the servers.

The following details are available:

• Status: On or Off.

• Monitor Current Status:

  • Last Update: Date and time of the latest update.

  • CPU: Current CPU usage, displayed as a percentage.

  • Memory: Current memory consumption, displayed as a percentage.

  • Disk: Disk space usage, displayed as a percentage.

• Historical CPU : Graph showing CPU usage over the selected period.

• Historical Memory : Memory consumption history for the selected period.

• Disk History: Data on disk space usage during the selected period.

Server Logs

By selecting "Server Logs", you can track activities related to the servers.

The screen displays the following data:

• Start Date

• Operation

• User

• Operation Description

Logs Search and Filter

At the top-right corner of the screen, tools are available to help locate specific logs:

• Search: Click the magnifying glass icon to open the search field. Enter the recipient's email address and press Enter to locate it.

• Filters: Click "Filters" to refine your search with the following options:

  • Group

  • Action Type: Select the desired action to find related logs.

  • Quantify of records: Choose between the last 150 records or all records.

After completing or selecting filters, click "Apply" to execute the search. To clear the filters and return to the complete view, click "Clear Filters".

Port Release

By clicking the "Port Release" option, you can track the status of each port and request the opening of new ones.

The screen displays the following information:

• Protocol

• IP

• Port

• Release date

• Comment

• Support: If a Support Case is linked to the request, a support icon will be shown here. You can click it to view the case details.

• Status: Under Review or Approved

Opening a Port

To open a port:

1. Click the "Request" button in the top right corner of the screen.

1. On the form displayed, fill out the following fields:

• Protocol: Select TCP or UDP

• Port: Enter the port number

• IP: Enter the IP address and subnet. To automatically use your current IP, click "Add My IP".

• Description: Add relevant details about the request

1. After filling out all fields, click "Send".

1. Port approval follows these rules:

• If the request meets the whitelist criteria, the port will be opened immediately. Read Automatic Port Approval Rules.

• If the request poses a potential risk, a notification will appear, and two additional fields will be required:

  • Justification

  • Service to be performed

After sending this information, the request will be sent to the Skyone Support Team for review. You can track its status via the linked Support Case.

Deleting a port authorization

To delete a previously authorized port:

1. Click the three-dot icon next to the desired port.

2. Select "Delete".

1. Confirm the action in the message displayed.

Request History

To view your port request history:

1. Clique no ícone de três pontos localizado no canto superior direito da seção "Liberação de Portas".

2. Select "Request History".

1. The history screen will show:

• Port

• IP

• Requesting user

• Answered by

• Request date

• Support: If there's a linked Support Case, a support icon will appear here. You can click it to view the case details.

• Status: Requested, Approved, Rejected, or Deleted

Automatic Port Approval Rules

Below are the conditions under which ports are automatically approved on the platform, based on IP origin and port type.

1. Automatic Approval for Specific IPs

Ports with origin different from 0.0.0.0/0, meaning restricted to specific IPs, are automatically approved.

2. Ports Allowed from Unrestricted Origins (0.0.0.0/0)

The following ports can be opened even with an unrestricted origin, without requiring further review:

tcp/80 tcp/443 tcp/8080 tcp/8443 tcp/3000 tcp/3002 tcp/3003 tcp/5000 tcp/5001 tcp/50000 tcp/4300

3. Rules Requiring Manual Review

Any port not listed above that is requested with an unrestricted origin (0.0.0.0/0) will be subject to review by the Skyone Support Team.